Raffle Rocket Privacy Policy
Last Updated: May 5, 2022
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.raffle-rocket.com/terms-of-service/ unless otherwise defined in this Privacy Policy.
Information Collection and Use
While using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Email Address. The information that we request is will be retained by us and used as described in this privacy policy.
The app does use third party services that may collect information used to identify you.
Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We employ third-party services for sending email & collecting payments.
Email: Sendgrid by Twilio has access to packets of data, but aside from the email address for emails, there is no personally identifying information shared.
Payment processing: Stripe directly collects and processes payment from ticket purchasers and tokenises the payment method. Our Service never has access to a users credit card information, nor is it stored anywhere on our database.
If you are interested in learning more, here are the privacy policies of the services we use.
https://www.twilio.com/legal/privacy
https://stripe.com/en-gb-ca/privacy
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. We encrypted all data that is transmitted over the internet, encrypt our database and insulate our servers with very restrictive firewalls. Passwords are stored in hash form, so they are impossible to hack.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Childrens Privacy
This Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions
Request Data Removal
You can remove your information by contacting [email protected] to request removal.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.